Shipping Your Order

Upon placing your order we will let you know if the item is in stock and ready for immediate shipping. If your chosen merchandise is not in stock or is a custom order then we will contact you with an estimated time frame for completion and shipping. Most custom orders can be finished and shipped within 4–5 weeks.

We ship USPS. For most items we use Priority Mail with Delivery Confirmation service. The Post Office will then send you an email letting you know the tracking number of the package. What a great service!

We try to use recycled packaging materials for shipping…just doing our part in whipping out environmental waste.

Confidentiality

Many internet services such as AOL, EarthLink, etc. allow clients to create custom filters on their email, therefore making it impossible for you to receive our email due to its adult nature. Please be sure to check your junk mail and to add Orders@FantasiesInLeather.com to your email address book.

Orders are usually shipped in USPS provided packaging or non-descript boxes with a return address labeled “FIL”.

Your personal information is never shared with anyone! Once we have confirmation that your order was delivered we delete all correspondence and contact information from our computers unless you tell us otherwise. We honor your confidentiality.

To Our International Customers

We do not collect any customs when sending our packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. We have no way of calculating how much these fees would be, should they occur, and Fantasies In Leather is not responsible for those charges. For any additional information refer to your local customs agency. Returns of international orders will not be accepted due to customs fees incurred.

Refunds and Exchanges

Refunds and exchanges are determined on a case-by-case basis.

We cannot be held responsible for gross damages that happen during shipping. (Such as if the package falls off the truck and gets run over or if your neighbors dog grabs the box from your front porch and chews it up.)